Privacy policy

This site collects information from users of this site to the extent necessary for the smooth operation of the services provided (information provision on the website, receipt of various opinions, etc.).
In accordance with the Act on the Protection of Personal Information (Act No. 57 of 2003), we will handle information collection, use, and management appropriately as follows, and strive to create a website that everyone can use with peace of mind.

What is personal information?

Personal information provided to the Tokyo Metropolitan Government (implementing agency [Note]) through this site includes addresses, names, telephone numbers, and e-mail addresses.
[Note] The "Implementing agency" refers to the governor of Tokyo, administrative committee, public enterprise manager, fire chief, and the head of an administrative agency specified by the regulations of the Tokyo Metropolitan Government to handle personal information.

About the scope of application

This policy applies only to this site (www.metro.tokyo.lg.jp,www.koho.metro.tokyo.lg.jp,www.johokokai.metro.tokyo.lg.jp) and does not apply to other sites linked to this site.
The handling of information on linked sites is the responsibility of those respective organizations.

Collection of personal information

When the Tokyo Metropolitan Government (implementing agency) collects personal information through this site, in principle, the information is provided (registered) by the user himself/herself.
When collecting personal information, we will clearly indicate the purpose of collection.
Personal information is collected within the scope necessary to achieve the stated purpose.

Restrictions on use of personal information

Personal information provided (registered) by users will be used within the scope of the purpose of collection specified in advance. We will never use personal information beyond the purpose of collecting personal information within the implementing agency [Note] or provide it to anyone other than the implementing agency, except when required by law.
However, statistically processed information such as user attributes may be published only if it does not contain any personal information.

Management of personal information

The Tokyo Metropolitan Government (executing agency) will strictly manage the collected personal information and take appropriate measures to prevent leakage, misappropriation, falsification, etc.The operation of this website may be outsourced, and appropriate measures will be taken by the outsourcee as well.

User information that does not include personal information

This site automatically collects information such as internet domain names, IP addresses, and the browsing environment for this site (hereinafter referred to as "user information").
User information collected is limited to content aimed at improving the usability of this site, and is used only within that scope.
However, statistically processed access information of this site, information such as browsing environment, etc. may be made public.

Cookie policy

This site uses cookies and similar technologies to collect certain information in order to improve convenience and improve the site.
Our Cookie Policy explains how we handle them.

Section 1: What are cookies and similar technologies?

A cookie is data sent from a website as a tag to identify the device and is stored on the device when the user accesses the website using that device.
By using cookies, it is possible to obtain information such as the number of visits to the website by the device you are using and the sites other than this website that the user has visited in the past.
In addition, it is also possible to disable the function of cookies and similar technologies by setting the user's browser. For details, please refer to "How to delete or disable cookies and similar technologies".

Section 2: About the use of cookies and similar technologies

This site uses cookies for the purpose of making it more convenient for users to browse when visited, and for the purpose of acquiring information for continuous improvement of the site.
A cookie is information sent from a server related to the operation of this site to the user's browser, and is recorded on the user's device (computer, mobile device, etc.).
However, the recorded information does not include any information that identifies an individual, such as the user's name, address, or telephone number.
In addition, there is no direct adverse effect on the user's device.
This site uses third-party cookies to understand the access status of each page.
It is also possible for users to refuse to receive cookies by configuring their browser settings.
Even in this case, browsing of this site will not be greatly hindered. Please contact the distributor of each browser for the setting method of the browser.

Section 3: Tools to be used, information to be acquired and purpose of use

The tools used on this site, the information acquired through the use of the tools, and the purpose of use thereof are as follows.

1. Google Custom Search

This site uses Programmable Search Engine provided by Google Inc. for measurements to improve convenience and improve the website.
The use of Programmable Search Engine is based on the Programmable Search Engine Terms of Service

2. SNS (Social Networking Service)

In some SNS, if you browse a website with an SNS "button", etc., the website will contact the SNS with your user ID, the site you are accessing, etc., even if you do not press the "button". Information may be sent automatically.
For details, please check the link below.

3. YouTube video embedding

When you browse a website that embeds YouTube video content, the web browser automatically sends the URL of the accessed page and the IP address of the user to Google.
For details, please check the link below.

4. Chatbot

When a chatbot is used, the URL of the page accessed, the user's IP address, cookies, etc. are automatically sent from the relevant web browser to the chatbot provider.
Collected cookies, etc. are used only for the purpose of enhancing the convenience of the chatbot.

5. Google Analytics

  • Tool provider
    Google Inc.
  • Information to be obtained
    User's website usage status (access status, traffic, routing, etc.)
  • Purpose of use
    To improve convenience and improve the site

In addition, notices (advertisements) may be delivered when a person who has visited this site in the past visits a specific page.

Google also obtains and uses the usage status of the user's website.
For details, please check the link below.

Google's privacy policy is as follows.

Information about Google Analytics can also be obtained from the following sites.

Use in advertising

This site utilizes the advertising services (display ads/remarketing/retargeting functions) of ad distributors such as Google to distribute notifications (advertisements). At that time, we use cookies to acquire visit history information on this site.
If you do not wish to receive such notifications (advertisements), please delete the cookies stored on your device and disable cookies from "How to disable cookies and similar technologies" below.
If you change browsers, delete cookies, or change to a new device, you will need to reset it.

How to delete or disable cookies and similar technologies

(1) How to delete all cookies

Cookies stored on the user's device will continue to be stored on the device until the user intentionally deletes them or the specified expiration date expires.
Most commonly used browsers are set to accept cookies by default, but users can delete cookies on their browsers.
For information on how to delete cookies in each browser, please refer to the link below.

(2) Ad serving cookies

You can disable the use of advertising cookies by clicking below and opting out.
However, if you change your browser, delete cookies, etc., you will need to opt out again.

(3) Google Analytics opt-out add-on

You can opt out of Google Analytics tracking using the Google Analytics opt-out add-on.
The Google Analytics opt-out add-on is a feature developed to allow website users to opt out of the use of data by JavaScript. Download this add-on and install it in your browser to take advantage of this feature.

About this website

For the scope of this site, accessibility policy, technology, terms of use and other site policies, please see "Site Policy".

About copyright and links

For copyrights, links, and other rights, please refer to "Copyrights and Links".